We already file BRSR through a consultant. Why would we need this?
Most teams keep ESGTrack for the year-round collection and evidence, then hand the consultant a clean, reviewed dataset instead of a folder of spreadsheets in March. Some stop needing the consultant once the report and the XBRL file generate correctly — that is a call we are happy to leave to you.
Do you produce the BRSR XBRL file for NSE and BSE?
Yes. ESGTrack builds the filing on SEBI's 2026-02-28 BRSR taxonomy, identifies your company by ISIN, and validates it before download — our pipeline was checked against two real filings made with the exchanges' own utility, which both validate with zero errors.
How are our emissions calculated?
From the activity data you approve: fuel, electricity, refrigerants and spend, each multiplied by the emission factor in force for that month — your own site or company factor first, then a library of 10,380 factors from CEA, US EPA, IPCC and other public sources. Scope 2 is shown location-based and market-based, and Scope 3 combines spend, activity data such as travel, commuting and freight, and supplier-specific figures.
Can our auditor work inside ESGTrack?
Yes. Assurance providers get a read-only role limited to the periods of their engagement. They raise queries and document requests in the same thread as the data, test samples, record findings, and write and sign their statement in ESGTrack — on written representations management signs there too. Assured figures are locked; reopening one for a restatement needs a recorded reason. Anyone can check a signed statement on a public page.
Is the CSRD support actually current? The regulation keeps changing.
ESRS 2 and the topical standards E1–E5, S1–S4 and G1 are built against the version legally in force, with double materiality and an IRO register. Changes such as the EU Omnibus are tracked as regulatory updates, and we show their status on the relevant screens rather than quietly building against a draft.
What happens to our data if we stop paying?
Everything exports — every figure with its evidence, every report, the full audit trail — at any time. Your filing history is yours.
Which languages does ESGTrack support?
English, Hindi, Arabic (with a full right-to-left layout), Spanish and French. Translation coverage is growing and is reviewed by native speakers before it is marked verified.
Do you support CDP?
Yes. ESGTrack prepares every figure CDP’s climate questionnaire asks for — emissions by scope and Scope 3 category, energy, targets and progress, reduction initiatives, verification, carbon pricing and credits — grouped by CDP’s topics and ready to copy into CDP’s portal, where responses are submitted.
Do we have to use AI?
No. AI is off until an administrator switches it on, and then works with the provider you choose — OpenAI, Azure OpenAI, Anthropic, Google Gemini, Mistral and others, or a model you host yourself. Personal data such as e-mail addresses, phone numbers, PAN and Aadhaar is removed before anything is sent, a monthly budget caps the cost, and every suggestion waits for a person. Everything else in ESGTrack works without it.
Can plant staff enter figures without an account or a signal?
Yes. The field app opens from a link or a printed QR card, works in English or Hindi, and keeps readings on the phone until there is a signal. Meter readings become consumption automatically, a meter photo becomes evidence, and the month's figure still goes through approval like any other.
Does ESGTrack cover CBAM, CCTS and EPR?
Yes, each in its own module: EU CBAM embedded emissions per good with certificate costs against the default values, India's Carbon Credit Trading Scheme with its intensity targets and certificate ledger, and EPR obligations under the plastic packaging, e-waste, battery, tyre and used-oil rules. CBAM and CCTS work from the same approved emissions as your BRSR, and EPR fills BRSR Principle 2.
How do new people learn ESGTrack?
Guided mode tells each person, on signing in, what they do and what to do next, and page tours walk them through the screens they use. Training for every role adds 11 modules and 36 lessons chosen from each person's job, each with a real task to try and a knowledge check; administrators see who has finished in Team Training.